Shipping policy

Enjoy free delivery on orders of SGD 60 or above.

To ensure your order is delivered successfully, please provide a complete and accurate delivery address and contact details. If a parcel is returned to us due to an incorrect or incomplete delivery address, unsuccessful contact with the recipient, refusal to accept the parcel, failure to collect the parcel within the required period, or any other reason attributable to the recipient, any return and re-delivery costs incurred will be borne by the customer.

For in-stock items, orders will be processed and dispatched within 3 working days after the order has been placed and the order details have been confirmed. Working days exclude Saturdays, Sundays and Singapore public holidays.

For pre-order items, orders will be dispatched progressively according to the order sequence once the items arrive. Please refer to the estimated dispatch date stated on the respective product page for the expected delivery schedule.

If an order contains both in-stock and pre-order items, the entire order will be dispatched together once all items are available.